9399 Legal Notice
We at 9399 operate an online gaming and sportsbook platform available only in jurisdictions where our services are legally permitted. This legal notice sets out the scope of our service availability, the responsibility of users to verify local law compliance, and our commitment to data protection and privacy. We do not offer our services in jurisdictions where online wagering, gaming, or sportsbook activity is prohibited by local law.
Our 9399 platform provides slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and sportsbook markets covering football, esports, and select motorsport events. We support eight payment methods—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet—to serve players across Indonesia where permitted. All account holders must complete identity verification before accessing gameplay or depositing funds.
This notice clarifies our legal position, your responsibilities as a user, and how we handle data and privacy. We encourage you to read this document carefully and contact our support team if you have questions about service availability in your jurisdiction or any other legal matter.
Service Availability and Jurisdiction Restrictions
We at 9399 do not offer our services in jurisdictions where online gaming, wagering, or sportsbook activity is prohibited by local law. Users are responsible for verifying that access and use of our 9399 platform comply with the laws of their own jurisdiction. We make no representation that our services are legal or available in any specific location.
Our platform may be accessible from many countries due to the nature of the internet, but accessibility does not imply legal availability. If you access 9399 from a jurisdiction where our services are prohibited, you do so at your own risk and in violation of local law. We reserve the right to restrict or terminate access from any jurisdiction at any time.
Players in Jakarta, Surabaya, Bandung, Medan, and Semarang should verify local regulations before opening an account. We do not provide legal advice regarding the status of online gaming in any jurisdiction. If you are uncertain whether our services are available where you are located, contact our support team or consult local legal counsel.
Account Eligibility and User Responsibility
When you open an account on our 9399 platform, you represent that you are of legal age in your jurisdiction and that your access and use comply with all applicable local laws. You acknowledge that we do not verify your jurisdiction of residence and that you are solely responsible for ensuring compliance.
We require identity verification (national ID, passport, or driver's license) and proof of residence before you can deposit or withdraw funds. This verification is for anti-money-laundering and fraud prevention purposes, not for jurisdiction verification. Providing false or misleading information during verification is grounds for account termination and forfeiture of funds.
If we discover that you are accessing our 9399 platform from a prohibited jurisdiction, we may suspend or terminate your account without notice. Any funds in your account at the time of termination may be forfeited or returned according to applicable law and our policies.
Data Protection and Privacy
We at 9399 collect personal data (email, phone, identity documents, payment method details) to operate our platform, process deposits and withdrawals, and comply with anti-money-laundering regulations. We protect your data using industry-standard encryption and access controls. We do not sell your personal data to third parties.
We may share your data with payment providers to process your deposits and withdrawals. We may also share data with regulatory authorities or law enforcement if required by law. For full details on how we collect, use, and protect your data, see our Privacy Policy.
You have the right to request access to your personal data, correct inaccuracies, or request deletion subject to legal retention requirements. Contact our support team to exercise these rights.
At 9399, we operate within legal boundaries and place responsibility on users to verify compliance with their own jurisdiction's laws.
Limitation of Liability and Disclaimers
We at 9399 provide our platform on an "as-is" basis. We make no warranty that our services are uninterrupted, error-free, or free from viruses or malicious code. We are not liable for any loss, damage, or claim arising from your use of our platform, including but not limited to loss of funds, data loss, or business interruption.
Our liability for any claim is limited to the amount you have deposited into your 9399 account. We are not liable for indirect, incidental, consequential, or punitive damages. This limitation applies to all claims, whether based on contract, tort, negligence, or any other legal theory.
We do not guarantee any specific outcome from slot tournaments, live-dealer games, or sportsbook markets. All outcomes are determined by game mechanics and random-number generators. We are not responsible for losses you incur from gameplay.
Contact for Legal Inquiries
If you have questions about this legal notice, our service availability in your jurisdiction, or any other legal matter, contact our support team through live chat, email, or in-app help. Our team is available during standard business hours and can direct your inquiry to our legal department if necessary.
For formal legal notices or regulatory inquiries, you may contact us through the contact information provided in our Terms & Conditions. We respond to all legal inquiries within the timeframe required by applicable law.
This legal notice is subject to change at any time. We will notify you of material changes through email or in-app alert. Your continued use of 9399 after such notification constitutes acceptance of the updated notice. If you do not agree with any changes, you may close your account and request withdrawal of your balance.